All our shops are open non-stop from 8.30 a.m. to 7.00 p.m.
Rates are available on our website. You may ask for a personalized sample quotation by booking online, without confirming it with the paymnent.
Sure you can, after 3.00 p.m.
The equipment is to be returned by 7.00 p.m. of the last rental day. If problems arise,it might be returned also the following day before 9.00 a.m.
Yes, it is. The swap is free of charge.
We recommend to book the equipment for the dates you are certain. You may extend the booking by paying the price difference when returning the equipment.
No it is not possible. The rental service only offers full days booking.
We will refund you with a voucher with no expiry date, for the full amount of the unused rental period. The voucher can be spent at any Snow Service rental shops, either to buy accessories or to hire sports equipment. Refunds in cash are possible only in case of illness or accident and medical certificate is to be provided
Only for minors under 18 years of age.
We collect only the data necessary for the rental service. It is our concern to cancel all data at the end of the season.
After each use we clean and sanitize boots and helmets. We use ozone sytems to sterilize the equipment because it is effective to kill all bacteria.
Junior and baby rates are charged according to ski height and boot size. Junior skis are up to 150 cm and therefore suitable to kids up to 160 cm tall. Baby skis are up to 110 cm and therefore suitable to kids up to 120 cm tall. Junior ski boots fit up to shoe size 41. Baby ski boots fit up to shoe size 28.
Our returning clients are offered a 10% discount. We are partner with several hotels and ski schools in town; these partnerships entitle to a 10% discount. We offer the following discounts to groups : 15% for groups of 10 to 15 people. 20% for groups with 16 people or over.
Unfortunately, we don’t. Lift tickets can be purchased at the Skipass office or at the ticket offices of the lifts.
Yes we organize excursions and we offer services to hire a mountain guide. However, we can give you useful tips on the itineraries that best suit you.
No, we do not offer ski storage service.
Sure, we have a state-of-the-art workshop.
As a rule, skis collected in the afternoon are ready the following morning by 8.30 a.m. In case of special requirements, please ask the service man.
Online booking entitles to a 5% discount. In addition, you will save time and will be sure that the selected equipment is available.
It is possible to book also the same day but, if delivery service is requested, reservation has to be done at least two days before the first day of skiing.
As a rule, bookings should be made on our website. However we will do our best to meet your requirements.
Sure you can.
Payments are to be made with credit card, but we do not accept American Express & Diners cards.
As a rule, payments are to be made on booking. However, if there are problems, we will do our best to comply with your request.
You may pick up your equipment the afternoon prior to the first rental day, after 3:00 p.m..
We will deliver the equipment in the early afternoon prior to the first rental day.
This service is to be previously arranged with our booking operator.
No we won’t, if the boots you have been delivered do not fit, the customer may visit any of our shops to swap them with a new pair.
Only if the pick up service has been pre-booked and pre-paid.
No, you don’t need to; let’s save the planet!
Your booking will be completed after payment is made; you will receive a confirmation e-mail with a voucher-invoice therein attached.
Changes cannot be made through the system; any changes are to be communicated via e-mail to our booking operator.
Sure. If the cancellation is communicated via e-mail within 09.00 am of the day before 2 days prior to the first booking day, you will get a full refund, without any charge.
Yes, it is very important to provide this data, as correct as possible, for your safety and the quality of the service.
No, you have to indicate your actual size
Online bookings entitle to a 5% discount
Yes, we do collaborate with several hotels, accommodation, and ski-schools. Make your reservation through the partner web site or through their promo code for a 10% discount.
Yes, please email us to benefit of a specific promo code for the group.
Top-of-ther-line skis are for advanced skiers who are comfortable on any type of terrain. Medium skis are recommended for intermediate skiers or advanced beginners who want to improve their abilities and challenge themselves on intermediate slopes. Standard skis are recommended for absolute beginners.
Rental fees do not include insurance policy against damage, theft, or loss. In the unlikely event one of the above scenarios occurs, customers have to refund the corresponding amount of the damage as shown on the notice board displayed in all the rental shops.
This agreement includes a 10% additional cost on the rental price and covers the whole amount in case of damage and 75% of the value in case of theft or loss.
Yes, ski poles are always included.
Of course! It is always possible to change the rented equipment, if you are not satisfied with it. In this case, no additional costs will be charged. A 5 Euro fee will be charged for any additional swaps, if the customers wants to try different equipment.