DELIVERY AND PICK UP AT YOUR HOTEL

of the rented equipment

The convenience of finding your equipment ready at your hotel

For online bookings:

Delivery service is free of charge for online booking

No more waiting in line at the rental shop to pick up your equipment: those who book online no longer need to come to the shop to try on the equipment. Fill in the booking form and we will deliver the most suitable equipment at your place.

A dedicated phone and Whatsapp number (+39 366 876 5190)  is available from 8:30 a.m. to 12.00 p.m. and from 2 p.m. to 7 p.m. to assist you while booking.

Our booking team will contact you by email if further information is required to select the right equipment for you and make sure that everything goes according to your request.

In our experince, 8 times out of 10, the delivered equipment fits perfectly. Nonetheless, in case the equipment does not meet your expectations, you may always come to one of our shops to get something more suitable for you.

Take advantage of the free delivery service at your hotel! It is the best way to save time.

To avoid any confusion, all rented items are labelled with name and last name of the customer.

Returning your equipment is even easier. You do not need to bring it back to the shop. At the end of the rental period, you my leave all your gear in the ski room (stored all together) and inform the concierge. The pick up service is free of charge, but  a 10 Euro insurance fee per person is mandatory.

 

 

 

For those who come to the shop

The service is provided also to those who come to the shop to select their gear.

You will no longer need to carry all your equipment to the car or the hotel, maybe, after a long journey. Upon request, Snow Service may deliver the rented equipment at your hotel charging the service only 3 Euros per person.

Again on request, and prior to mandatory insurance, we will collect the rented equipment at the end of the period at the cost of 5 Euros per person. Insurance is necessary because we cannot verify the conditions of the items at the customers’ presence at pick up.

Customers who have requested pick up at the hotel but decide to interrupt their booking before the due date should personally return the equipment in order to receive a voucher refund.